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Tag: online course

Conducting Effective 1:1 Reviews

Conducting Effective Performance Reviews Online Course | Jeanne Heydecker at ibuildcompanies.com

A 1:1 Review is a more effective performance appraisal between a manager and a valued employee. Its aim, quite simply, is to learn what makes employees want to keep working for you. Likewise, it’s designed to elicit what might make key employees want to leave. Conduct enough 1:1 interviews, and you might find that your employees are citing the same reasons for staying (or wanting to leave). This course will take you through the methodology for conducting these reviews, elicit the truth about an employee’s experience with the company, and help you forge a more in-depth relationship built on trust and empathy.

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Who’s Your Customer: Employee Engagement

Employee Engagement Online Course | Jeanne Heydecker at ibuildcompanies.com

Most employees leave their companies because they don’t feel smart, important or valued, especially by their manager. Many complaints have to do with policies and procedures that are complicated and take a long time or require multiple approvals before they can move forward. Other complaints have to do with the amount of paperwork required or policies that change overnight without any communications or reasons as to why these policies have changed. Employees need to be engaged in order to create value for your company. In this course, you will learn how to engage employees, improving your top line revenue and your profit margin through making employees your customers.

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