
About Course
About the instructor
Course Curriculum
Session I: Overview
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Why Do Companies Hire Employees?
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Why Is A Company In Business?
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The Importance of a Strong Work Culture
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How Do We Create a Strong Work Culture?
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How to Create a Strong Work Environment?
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Stakeholder Groups
03:06 -
Steps for Accelerating Stakeholder Engagement
04:16 -
Good Boss/Bad Boss
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Review
Session II: Being a Great Company
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Being a Great Company
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What is Your Business’ Core Competency?
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What is Your Company’s Core Competency?
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What is Your Business’ Area of Expertise?
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Area of Expertise
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Creating a Portfolio Strategy
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Fostering Innovation from Within
Session III: Your Company
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Why Clients Hire Your Company
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Why Clients Hire Your Company
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What Clients Should Expect from Your Company
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Three Ways to Create Customer Confidence
03:54 -
Tips for Employees Working with Customers
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What to Expect from Employees
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What Employees Should Expect From Your Company
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Professionals vs. Task-Doers
02:38 -
Professional vs. Task-Doer Thinking
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If You Don’t Like Your Job, Don’t Just Blame Your Company
00:00 -
Turn Every Employee into an Entrepreneur
17:14
Session IV: Leadership
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Key Points
03:52 -
Creating an Inspiring Vision of the Future
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Motivating and Inspiring People
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Managing Delivery of the Vision
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Coaching and Building a Team to Achieve the Vision
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Qualities Found in Great Leaders
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The Importance of Developing Leaders and Managers
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Leadership without Ego
00:00 -
Four Keys to an Employee Culture that Creates Leaders
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Zen in the Martial Arts
Session V: Leadership Styles
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Managers vs. Leaders
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Overview of Leadership Styles
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Situational Leadership
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Transformational Leadership
13:04 -
Tribal Leadership
16:35 -
Responsibility vs. Accountability
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Management Triage: Urgent vs. Important
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Being in the Spotlight
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Ethics: The Honest Truth About Dishonesty
01:44
Session VI: Conflict Resolution
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Diffusing Anger or Frustration
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Creative Problem Solving Techniques
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Suggesting Process Changes
Summation
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Parting Words
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Final Exam